This policy explains what information Haul It Off Junk Removal collects through this website (haulitoffjunkaz.com), how we use it, and the choices you have. We keep it short and in plain English. If anything is unclear, contact us using the details at the bottom.
What we collect
- Quote requests. When you send the quote form, we receive the details you type in: your name, phone number, email address (optional), pickup address or area (optional), and your description of what needs to go.
- Calls and emails. If you tap our phone number or email address, your phone or email app opens and you contact us directly. Our analytics tools may record that the link was tapped, but not what you say.
- Usage information. Like most websites, the tools described below collect information about how the site is used: pages viewed, clicks, scrolling, device and browser type, approximate location based on IP address, and how you arrived (for example, from a Google search or an ad).
How we use it
- To reply to your quote request, schedule and complete your job, and follow up about it.
- To understand which pages and ads bring in customers, so we can improve the website and our advertising.
- To find and fix problems on the website, like a form that's hard to use on a phone.
We don't sell your personal information, and we don't share it with anyone to market their own products to you.
Tools we use on this site
Google Tag Manager and Google Analytics 4
Google Tag Manager loads our measurement tags. Google Analytics 4 uses cookies to count visits and show us how people use the site, such as which pages are viewed and whether a quote form was sent. You can read how Google uses this data in How Google uses information from sites that use its services, and you can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
Google Ads conversion tracking and remarketing
We advertise on Google. Google Ads tags on this site record when someone who clicked one of our ads contacts us, so we can tell which ads work. If we turn on remarketing, Google may also use this information to show our ads to people who have visited this site before. You can control ad personalization in Google's My Ad Center.
Microsoft Clarity
We use Microsoft Clarity to see how visitors use the site. Clarity captures session recordings (a replay of mouse movement, clicks and scrolling), heatmaps, and behavioral metrics, and it uses first- and third-party cookies to do this. We mask the quote form so what you type into it isn't captured in recordings. Microsoft processes this data under the Microsoft Privacy Statement; more detail is in Microsoft's Clarity data documentation. To opt out of Clarity, block cookies from clarity.ms in your browser settings or use a browser or extension that blocks tracking scripts.
Cookies and your browser
Cookies are small files your browser stores. The tools above use them. You can block or delete cookies in your browser settings. Most browsers also offer private browsing and tracking protection. Blocking cookies won't stop you from calling us or sending the quote form.
Who we share information with
We share information only with the service providers that run this website and its tools, and only so they can do that job: our website host (Vercel), our email delivery provider (Resend, which sends your quote request to our inbox), Google (Tag Manager, Analytics and Ads), and Microsoft (Clarity). We may also share information if the law requires it.
How long we keep it
We keep quote requests and job details as long as we need them to serve you and keep reasonable business records. Analytics providers keep usage data according to their own retention settings.
Children
This website is for adults arranging junk removal. We don't knowingly collect information from children under 13.
Contact us
Questions about this policy, or want us to delete information you sent us? Contact Haul It Off Junk Removal:
- Email: Haulitoffaz@gmail.com
- Phone: (520) 808-2268
We may update this policy when our website or tools change. The effective date above shows when it last changed. Back to the home page.